Frequent Asked Questions
Would you like to know how to get involved with UCR, want to connect with fellow Highlanders in your area, or have questions about career services or membership–here’s a list of our most frequently asked questions.
If you do not find the answer to your question listed within our FAQs, please contact us at 951-827-2586 or firstname.lastname@example.org.
Where is the Alumni & Visitors Center located? What are the hours of operation?
The Alumni & Visitors Center is located at 3701 Canyon Crest Dr, Riverside, CA 92521, see it on the campus map.
Hours of operation are 8 am to 5 pm.
My R’mail account was deactivated, how can this be resolved?
Contact us at 951-827-2586 and we will connect you with our Information Technology Services who will research the issue and determine why the account was deactivated.
How do I get a copy of my transcript?
The Office of the Registrar handles transcripts. They can be ordered online, in person or by mail. Request a transcript.
How do I get a replacement Diploma?
Email the Office of the Registrar at email@example.com. The diploma will bear a reissue date and the signatures of the current officials. Replacement orders are replaced once a month. Please allow two-five months for processing.
How do I update my contact information?
Please share current address, phone, and preferred email with us using our contact info form.
How can I share my accomplishments or life events?
How can I get involved with current students?
Our Student Alumni Association connects alumni with current students. You can sign up to be a mentor, speak at a conference, or provide career insight at one of SAA’s events or via a webinar. To learn more, contact our student relations manager or our careers director.
I’m visiting campus, where can I park?
One-hour parking is available near the Alumni & Visitor Center in the adjacent parking lot. When parking on campus for a longer period of time, please visit one of our Information Kiosks.
Information Kiosks are located at:
University Kiosk – University Ave. and West Campus Drive, near Lot 1
Martin Luther King Kiosk – Martin Luther King Blvd. and Canyon Crest Dr., near Lot 3
Short term Pay-by-Space Parking is also available for up to 2 hours in designated locations on campus.
If coming to campus for an event, check the event invitation or announcement to see if parking is hosted.
For more information about parking on campus, visit Transportation & Parking Services.
Who do I contact if I have questions about membership?
Please review our Membership FAQs below. If you still have questions, please contact our member engagement manager.