Frequent Asked Questions
Would you like to know how to get involved with UCR, want to connect with fellow Highlanders in your area, or have questions about career services or membership–here’s a list of our most frequently asked questions.
If you do not find the answer to your question listed within our FAQs, please contact us at 951-827-2586 or ucralum@ucr.edu.
-
Where is the Alumni & Visitors Center located? What are the hours of operation?
The Alumni & Visitors Center is located at 3701 Canyon Crest Dr, Riverside, CA 92521, see it on the campus map.
Hours of operation are 8 am to 5 pm.
-
My R’mail account was deactivated, how can this be resolved?
Email us at ucralum@ucr.edu and we will connect you with our Information Technology Services who will research the issue and determine why the account was deactivated.
-
How do I get a copy of my transcript?
The Office of the Registrar handles transcripts. They can be ordered online, in person or by mail. Request a transcript.
-
How do I get a replacement Diploma?
Email the Office of the Registrar at reghelpdesk@ucr.edu. The diploma will bear a reissue date and the signatures of the current officials. Replacement orders are replaced once a month. Please allow two-five months for processing.
-
How do I update my contact information?
Please share current address, phone, and preferred email with us using our contact info form.
- How can I share my accomplishments or life events?
-
How can I get involved with current students?
Our Student Alumni Association connects alumni with current students. You can sign up to be a mentor, speak at a conference, or provide career insight at one of SAA’s events or via a webinar. To learn more, contact our student relations manager or our careers director.
-
I’m visiting campus, where can I park?
One-hour parking is available near the Alumni & Visitor Center in the adjacent parking lot. When parking on campus for a longer period of time, please visit one of our Information Kiosks.
Information Kiosks are located at:
University Kiosk – University Ave. and West Campus Drive, near Lot 1
Martin Luther King Kiosk – Martin Luther King Blvd. and Canyon Crest Dr., near Lot 3
Short term Pay-by-Space Parking is also available for up to 2 hours in designated locations on campus.If coming to campus for an event, check the event invitation or announcement to see if parking is hosted.
For more information about parking on campus, visit Transportation & Parking Services.
-
Who do I contact if I have questions about membership?
Please review our Membership FAQs below. If you still have questions, please contact our member engagement manager.
Membership FAQs
-
How do I access a specific membership benefit?
Members can access their exclusive benefits by contacting the Alumni Association at 951.827.2586 or email ucralum@ucr.edu. For Extension Center discounts, please contact a member of the UCR Extension team at 951-827-4105 and have a copy of your membership card accessible for proof of membership. For Bookstore online discount, please contact sm8106@bncollege.com and have a copy of your card. If you are already a member, login below.
-
I lost my membership card. How do I get a replacement?
Membership replacement cards are available at any time. Email ucralum@ucr.edu or call our office at 951.827.2586 to obtain a new card.
-
Who can join the UCR Alumni Association?
Membership is open to all graduates, former students, current students, parents, faculty, staff, and friends of UCR.
Member benefits are subject to change.
-
Do I qualify for dual membership?
Any two members residing in the same residence qualify for dual membership rates. Dual members can join online anytime.
-
How long does it take to process membership?
It can take up to 4 weeks to receive your personalized membership card in the mail. However, you'll receive a digital version of your membership card instantly if you join online.
-
Do I have to be a member to keep my UCR student email address?
UCR Alumni who graduated after 2010 have access to their UCR email address for life, regardless of your UCRAA membership status. If you graduated before 2010, you may have to set up an email forwarding address. For assistance, please call the Alumni Association office at 951.827.2586. For assistance, email ucralum@ucr.edu or call the Alumni Association office at 951.827.2586.
-
Does my membership provide online library journal access?
No, however, members can access journal databases by visiting any UC Campus Library.